Shipping throughout Russia and to other countries

Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Azenta products

The group "New Technologies" offers for review the products of the plant Azenta: automatic devices for removing/re-closing test tubes, roll sealers, barcode reading systems, test tube control systems, consumables for test tubes for samples, consumables for microplates, PCR tablets, consumables for sealing, laboratory equipment for heating and cooling samples, automatic sample storage systems
  • Automatic devices for removing/re-closing test tubes Azenta
    Automatic devices for removing/re-closing test tubes
    IntelliXcap et al.
  • Roll sealers Azenta
    Roll sealers
    XP-A, 59-2000, etc.
  • Barcode reading systems Azenta
    Barcode reading systems
    FLX-20-1003, etc.
  • Test tube management systems Azenta
    Test tube management systems
    75-0001, 75-0101, etc.
  • Consumables for test tubes Azenta
    Consumables for test tubes
    68-0703-10, 68-0801-10, etc.
  • Consumables for microplates Azenta
    Consumables for microplates
    4ti-0960/RA, 4ti-0970/RA, etc.
  • PCR tablets Azenta
    PCR tablets
    FrameStar, Square, etc.
  • Consumables for sealing Azenta
    Consumables for sealing
    4ti-0531, 4ti-0531/RA, etc.
  • Laboratory equipment for heating and cooling samples Azenta
    Laboratory equipment for heating and cooling samples
    BCS-503G, BCS-502G, etc.
  • Automatic sample storage systems Azenta
    Automatic sample storage systems
    CryoPod LN2, CryoPod, etc.

NEW TECHNOLOGIES GROUP

For sales and support please contact
Send your question now: